The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Stay
“The room was spacious and impeccably furnished, with a wonderfully comfortable bed that ensured a restful night.” view full review
Smart TV Fun
“I loved the ability to cast my favorite shows to the smart TV in the room; it made relaxing in the evening so much better.” view full review
Relaxing Retreat
“The communal spa facilities were perfect for unwinding; I especially enjoyed the lounge bar and terrace areas.” view full review
Accessible Comfort
“While my stay was not focused on accessibility, I noticed that the amenities provided such as gowns and slippers made for a thoughtful touch.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Locker room
Private beach
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Croquet
Golf course
Snooker
Rowing machine
Exercise bike
Cross trainer
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Welcome drink
Dining
Breakfast
Restaurant
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Spa & Leisure
Outdoor heated swimming pool
Seasonal outdoor pool
Indoor swimming pool
Beach access
Sun loungers
Entertainment
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Treadmill
Pool with view
Shallow end
Make up services
Room features
Heating
In-room safe
Garden furniture
Tea and coffee facilities
Turndown service
Bathroom
Private bathroom
Hair dryer
Bathrobe
Free toiletries
Self-catering
Electric kettle
Bedroom
Pillow menu
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Sea Road,
St Austell,
United Kingdom,
PL25 3RD,
Cornwall
Map view
Sea Road,
St Austell,
United Kingdom,
PL25 3RD,
Cornwall
City landmarks
Botanical Garden
Eden Project
2.8
km
Quay Road
Charlestown Shipwreck Centre
1.7
km
Garden
Pinetum Park and Pine Lodge Gardens
1.4
km
Charlestown Harbour
Charlestown Harbour
1.7
km
Tregrehan House
1.5
km
The Old Workshop Charlestown Road
Cscape Art
1.4
km
Gallery
Atishoo Gallery
1.4
km
Tregrehan House
Tregrehan Garden
3.7
km
S W Coast Path
NCI Charlestown
670 m
Par Moor Centre Par Moor Road
Par Market & Food Hall
1.6
km
Market
Cornish Market World
980 m
Amusement Park
Kidzworld Adventure Play
1.6
km
St Paul's Church
1.5
km
Charlestown Road
Historic Port of Charlestown
1.4
km
Church
Church Of St Mary
1.7
km
Museum
Charlestown Harbour & Shipwreck Musuem
1.4
km
Porthpean Golf Club
2.3
km
Old Mine
1.4
km
Crinnis Cliff Battery
1.5
km
Cornwall Football Golf
1.5
km
Church
Leek Seed Chapel
1.9
km
Duporth Bay
Duporth Beach
1.9
km
Kingdom Hall
1.8
km
Tregehan Methodist Centre
1.8
km
Bethel Social Club
1.9
km
Charlestown to Porthpean Circular Walk
2.0
km
Event hall
Restormel Arts @ the Bosuns Charlestown
2.1
km
Par Coastal Gun Battery
2.5
km
Beach
Spit Beach
2.3
km
Nearby
Beach
Crinnis Beach
580 m
Restaurants
Taste Brasserie
430 m
Carlyon Bay Hotel
Edie's Kitchen
1.4
km
10 Beach Road
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Fantastic sea views
Highly helpful staff
Limited dining options
Drawback of leaving window fully open
7.6/10
Very good
Rooms
6.3
Location
9.0
Service
8.7
Dining
6.3
Guest reviews
7.6/10
based on 5 reviews
4.5/5
based on 2317 reviews
9.0
9.0/10 based on 1023 reviews
#1 of 11 hotels in St Austell based on Tripadvisor
Adrian
United Kingdom,
March
2024
7.2/10
The hotel had a mix of positives and negatives. The rooms were a little old fashioned and smaller than expected, leading to discomfort during the night due to the heat. However, the service was excellent, with friendly and attentive staff, though there was a slight issue with a smell in the main entrance. The location was beautiful with sea views and nearby dining options. The dining experience varied from very poor to excellent. Overall, a stay with some highlights and drawbacks.
Rooms
5.0
The room was a little old fashioned and smaller than expected, making it uncomfortable due to the heat at night.
Service
8.0
The service was excellent with friendly and attentive staff, though there was a slight smell issue in the main entrance.
Location
9.0
The location was beautiful with sea views and close to lovely dining options.
Dining
7.0
The dining experience ranged from very poor to excellent, with cold, overcooked food in one instance but superb quality in another.
Facilities
7.0
The facilities offered such as room service, car hire, and more were satisfactory.
Denis
United Kingdom,
November
2023
7.8/10
The hotel offers well-appointed refurbished rooms with fantastic sea views, but leaving the window fully open throughout the stay may have drawbacks. The service from the friendly and helpful staff was top-notch. The location, close to Charlestown and overlooking spectacular views, was a highlight. However, the dining experience fell short in terms of quality and variety.
Rooms
8.0
I loved the room with its fantastic sea view and well-appointed features.
Service
9.0
The staff, including Barry at the front, were incredibly helpful and friendly throughout my stay.
Location
9.0
The hotel's cliff top gardens location near Charlestown was breathtaking, offering easy access to charming restaurants and the Eden Project.
Dining
5.0
The dining experience left much to be desired with limited options and subpar quality.
Facilities
8.0
The hotel offers a range of facilities, such as car hire, laundry, and tours assistance, enhancing the overall stay experience.
Fantastic sea views
Limited dining options
Jacqueline
United Kingdom,
May
2023
7.8/10
The hotel had some positives like lovely and attentive staff, but the room was too hot making it hard to sleep. The location was superb, overlooking the sea and close to charming restaurants. The dining experience had its ups and downs, with excellent and cold, overcooked food at different times. The attention to detail in managing events was exceptional throughout my stay.
Rooms
6.0
The room was very warm despite it being November, with no heating on and windows open, which made it difficult to sleep.
Service
9.0
The staff, particularly from Romania, were lovely with lots of attention to detail and exemplary customer service.
Location
9.0
The location is superb with uninterrupted views over the sea and excellent proximity to Charlestown and its lovely restaurants.
Dining
7.0
The dining experience had its highs and lows, ranging from excellent to very poor with cold, overcooked food and unhelpful staff.
Facilities
8.0
The changing rooms were lacking, and the outdoor bar area provided a perfect view.